Terms of service

Last updated: August, 2026

OVERVIEW

Welcome to Canaan Co! The terms "we", "us" and "our" refer to Canaan Co. Canaan Co operates this store and website (canaanco.us), including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Canaan Co is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

---

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage. To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

---

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to the type of device you use and your display settings. We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be exactly identical to rendered digital depictions. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

---

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Canaan Co reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Canaan Co confirms acceptance. We must receive and process your payment before your order is accepted. Orders may be canceled within 15 minutes of placement; after that window, cancellation requests may not be possible as orders enter processing. In the event that we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time the order was placed. Your purchases are subject to return solely in accordance with our Return & Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

---

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be displayed during checkout and in your order confirmation email. Posted prices do not include shipping or applicable sales taxes unless expressly stated. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are authorized to use the payment method, (iii) charges incurred will be honored by your financial institution, and (iv) you will pay charges incurred at the posted rates, including shipping and applicable taxes.

---

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays caused by shipping carriers, weather events, or factors outside our reasonable control. All delivery estimates (such as handling and transit times) are approximations and are not guaranteed delivery dates. Once products are transferred to the shipping carrier, title and risk of loss pass to the customer in accordance with our Shipping Policy.

---

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, logos, text, displays, images, graphics, product photography, video, and audio, and the design, selection, and arrangement thereof, are owned by Canaan Co, its affiliates, or licensors and are protected by United States and international copyright, trademark, and intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any material from our store without prior written consent from Canaan Co.

---

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any direct control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

---

SECTION 8 - THIRD-PARTY LINKS

Certain content or features available via our Services may include materials from third parties. Hyperlinks on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

---

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Canaan Co is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our store are contracted directly between you and Canaan Co. By using the Services, you acknowledge and agree that Shopify is not liable for any aspect of sales transactions between you and Canaan Co, and you release Shopify from all claims and liabilities related to your purchases.

---

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood how personal information is collected, processed, and protected.

---

SECTION 11 - FEEDBACK AND SUBMISSIONS

If you send certain specific submissions, ideas, creative suggestions, proposals, or product reviews (collectively, "Feedback"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any Feedback that you forward to us. We are and shall be under no obligation (1) to maintain any Feedback in confidence; (2) to pay compensation for any Feedback; or (3) to respond to any Feedback.

---

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

---

SECTION 13 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in any unlawful acts;
• (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
• (f) to submit false or misleading information;
• (g) to upload or transmit viruses or any other type of malicious code;
• (h) to spam, phish, pharm, pretext, spider, crawl, or scrape;
• (i) for any obscene or immoral purpose; or
• (j) to interfere with or circumvent the security features of the Service.

---

SECTION 14 - AUTOMATED ACCESS AND AGENTS

Any software, crawler, or automated agent accessing the Services must identify itself accurately in all HTTP/HTTPS headers and must not mimic human behavior to bypass security mechanisms or CAPTCHAs. Automated systems must operate strictly within standard robot exclusion parameters and must not interfere with store operations.

---

SECTION 15 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.

---

SECTION 16 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY CANAAN CO, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

---

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL CANAAN CO, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PROCURED USING THE SERVICE.

---

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Canaan Co, our affiliates, partners, officers, directors, employees, and agents from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

---

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity of any remaining provisions.

---

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

---

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflicts of law principles.

---

SECTION 22 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

---

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be directed to our customer support team: